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[ DevCourseWeb.com ] Udemy - Customer Support Technology and Finance

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File Name
Size
Get Bonus Downloads Here.url
182 B
~Get Your Files Here !/1. Technology & Service Support/1. Type of Technologies used in Support Center.mp4
85 MB
~Get Your Files Here !/1. Technology & Service Support/2. Type of Support Channels used in Support Center.mp4
151 MB
~Get Your Files Here !/1. Technology & Service Support/3. 10 Best Customer Support software.mp4
53 MB
~Get Your Files Here !/1. Technology & Service Support/4. Case Study 1 Selecting the Helpdesk Technology Process to gain insights.mp4
443 MB
~Get Your Files Here !/1. Technology & Service Support/4.1 Finance - Bulding Business Case Zendesk.xlsx
318 kB
~Get Your Files Here !/1. Technology & Service Support/5. Case Study 2 Use Score Card to select Support Help Desk Vendor.mp4
471 MB
~Get Your Files Here !/1. Technology & Service Support/5.1 Technology - Customer_Support_Tool_Scorecard.xlsx
103 kB
~Get Your Files Here !/1. Technology & Service Support/6. Section 1 Assignment.mp4
27 MB
~Get Your Files Here !/1. Technology & Service Support/7. Section 1.html
148 B
~Get Your Files Here !/2. Customer Support Financial Management/1. Role Customer Support Manager & KPI in Financial Management.mp4
88 MB
~Get Your Files Here !/2. Customer Support Financial Management/2. Case Study 3 How to Prepare a Business case for Help Desk system.mp4
300 MB
~Get Your Files Here !/2. Customer Support Financial Management/3. Case Study 4 How to Prepare a Business case for Support Quality Tool.mp4
113 MB
~Get Your Files Here !/2. Customer Support Financial Management/4. Case Study 5 How to prepare Support Budget and understand Cost Per Ticket.mp4
226 MB
~Get Your Files Here !/2. Customer Support Financial Management/4.1 Finance - Anticipated Support Budget.xlsx
188 kB
~Get Your Files Here !/2. Customer Support Financial Management/5. Section 2 Assignment.mp4
32 MB
~Get Your Files Here !/2. Customer Support Financial Management/6. Section 2.html
148 B
~Get Your Files Here !/Bonus Resources.txt
386 B