[ FreeCourseWeb.com ] Linkedin - Learning Microsoft Dynamics for Customer Service

File Name

Size

Get Bonus Downloads Here.url

183 B

~Get Your Files Here !/1. Introduction/001. Discover Dynamics 365 Customer Service.en.srt

1.2 kB

~Get Your Files Here !/1. Introduction/001. Discover Dynamics 365 Customer Service.mp4

7.1 MB

~Get Your Files Here !/1. Introduction/002. Understanding Dynamics 365 customization.en.srt

1.2 kB

~Get Your Files Here !/1. Introduction/002. Understanding Dynamics 365 customization.mp4

6.4 MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/003. What is Dynamics 365 Customer Service.en.srt

2.0 kB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/003. What is Dynamics 365 Customer Service.mp4

12 MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/004. Navigating in Dynamics 365.en.srt

9.7 kB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/004. Navigating in Dynamics 365.mp4

54 MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/005. Access and sorting records and views.en.srt

6.9 kB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/005. Access and sorting records and views.mp4

41 MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/006. Use quick create to create a new record.en.srt

6.0 kB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/006. Use quick create to create a new record.mp4

31 MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/007. Build queries with Advanced Find.en.srt

11 kB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/007. Build queries with Advanced Find.mp4

66 MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/008. Work with search in Dynamics 365.en.srt

4.2 kB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/008. Work with search in Dynamics 365.mp4

22 MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/009. End-user personalization options.en.srt

5.3 kB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/009. End-user personalization options.mp4

30 MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/010. Customer Service Hub vs. Customer Service workspace.en.srt

7.1 kB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/010. Customer Service Hub vs. Customer Service workspace.mp4

41 MB

~Get Your Files Here !/3. Case Management/011. What is a case.en.srt

1.8 kB

~Get Your Files Here !/3. Case Management/011. What is a case.mp4

9.3 MB

~Get Your Files Here !/3. Case Management/012. Various ways cases can be created.en.srt

6.6 kB

~Get Your Files Here !/3. Case Management/012. Various ways cases can be created.mp4

41 MB

~Get Your Files Here !/3. Case Management/013. Streamline processes with business process flows.en.srt

5.6 kB

~Get Your Files Here !/3. Case Management/013. Streamline processes with business process flows.mp4

32 MB

~Get Your Files Here !/3. Case Management/014. Using the timeline to track activities and notes to a case.en.srt

2.3 kB

~Get Your Files Here !/3. Case Management/014. Using the timeline to track activities and notes to a case.mp4

15 MB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/015. Service level agreement administration.en.srt

9.4 kB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/015. Service level agreement administration.mp4

50 MB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/016. Using service level agreement with cases.en.srt

5.6 kB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/016. Using service level agreement with cases.mp4

35 MB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/017. Entitlements in case management.en.srt

9.6 kB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/017. Entitlements in case management.mp4

57 MB

~Get Your Files Here !/5. Knowledge Articles/018. Managing knowledge articles.en.srt

9.2 kB

~Get Your Files Here !/5. Knowledge Articles/018. Managing knowledge articles.mp4

54 MB

~Get Your Files Here !/5. Knowledge Articles/019. Using knowledge articles with cases.en.srt

4.7 kB

~Get Your Files Here !/5. Knowledge Articles/019. Using knowledge articles with cases.mp4

26 MB

~Get Your Files Here !/5. Knowledge Articles/020. Using knowledge search.en.srt

3.5 kB

~Get Your Files Here !/5. Knowledge Articles/020. Using knowledge search.mp4

17 MB

~Get Your Files Here !/6. Queue Management/021. Managing queues.en.srt

2.1 kB

~Get Your Files Here !/6. Queue Management/021. Managing queues.mp4

11 MB

~Get Your Files Here !/6. Queue Management/022. Routing rules and assignment.en.srt

2.1 kB

~Get Your Files Here !/6. Queue Management/022. Routing rules and assignment.mp4

12 MB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/023. Charts and dashboards.en.srt

9.8 kB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/023. Charts and dashboards.mp4

56 MB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/024. Interactive dashboards.en.srt

6.3 kB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/024. Interactive dashboards.mp4

38 MB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/025. Customer Service historical analytics.en.srt

3.8 kB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/025. Customer Service historical analytics.mp4

22 MB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/026. Excel templates.en.srt

3.3 kB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/026. Excel templates.mp4

20 MB

~Get Your Files Here !/8. Conclusion/027. Learn more about Dynamics 365 Customer Service.en.srt

1.2 kB

~Get Your Files Here !/8. Conclusion/027. Learn more about Dynamics 365 Customer Service.mp4

7.1 MB

~Get Your Files Here !/Bonus Resources.txt

386 B