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[ WebToolTip.com ] Udemy - The Art of the Save - Proven Tactics to Winback Clients

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File Name
Size
Get Bonus Downloads Here.url
180 B
~Get Your Files Here !/1 - Introduction/1 - Welcome & Orientation.en_US.vtt
839 B
~Get Your Files Here !/1 - Introduction/1 - Welcome & Orientation.mp4
9.6 MB
~Get Your Files Here !/2 - Module 1 The Psychology of the Cancel/1 - The Iceberg Theory.en_US.vtt
1021 B
~Get Your Files Here !/2 - Module 1 The Psychology of the Cancel/1 - The Iceberg Theory.mp4
10 MB
~Get Your Files Here !/2 - Module 1 The Psychology of the Cancel/2 - Managing Your Amygdala - How to stop your own Panic Response.en_US.vtt
1.5 kB
~Get Your Files Here !/2 - Module 1 The Psychology of the Cancel/2 - Managing Your Amygdala - How to stop your own Panic Response.mp4
20 MB
~Get Your Files Here !/2 - Module 1 The Psychology of the Cancel/3 - The Power of the Pause - Why silence is your best tool in the first 10 seconds.en_US.vtt
1.5 kB
~Get Your Files Here !/2 - Module 1 The Psychology of the Cancel/3 - The Power of the Pause - Why silence is your best tool in the first 10 seconds.mp4
19 MB
~Get Your Files Here !/3 - The Core Soft Skill Framework (The R.E.A.L. Method)/1 - R - Regulate & Reflect (Active Listening).en_US.vtt
1.7 kB
~Get Your Files Here !/3 - The Core Soft Skill Framework (The R.E.A.L. Method)/1 - R - Regulate & Reflect (Active Listening).mp4
21 MB
~Get Your Files Here !/3 - The Core Soft Skill Framework (The R.E.A.L. Method)/2 - E - Empathize (Without Agreeing to Cancel).en_US.vtt
1.6 kB
~Get Your Files Here !/3 - The Core Soft Skill Framework (The R.E.A.L. Method)/2 - E - Empathize (Without Agreeing to Cancel).mp4
22 MB
~Get Your Files Here !/3 - The Core Soft Skill Framework (The R.E.A.L. Method)/3 - A - Ask (The Discovery Dig).en_US.vtt
1.6 kB
~Get Your Files Here !/3 - The Core Soft Skill Framework (The R.E.A.L. Method)/3 - A - Ask (The Discovery Dig).mp4
19 MB
~Get Your Files Here !/3 - The Core Soft Skill Framework (The R.E.A.L. Method)/4 - L - Lead (The Pivot).en_US.vtt
2.0 kB
~Get Your Files Here !/3 - The Core Soft Skill Framework (The R.E.A.L. Method)/4 - L - Lead (The Pivot).mp4
24 MB
~Get Your Files Here !/4 - The Negotiation & The Offer/1 - The Downsell vs. The Pause.en_US.vtt
2.2 kB
~Get Your Files Here !/4 - The Negotiation & The Offer/1 - The Downsell vs. The Pause.mp4
24 MB
~Get Your Files Here !/4 - The Negotiation & The Offer/2 - Re-aligning Expectations - How to admit fault (if necessary) to rebuild trust.en_US.vtt
2.2 kB
~Get Your Files Here !/4 - The Negotiation & The Offer/2 - Re-aligning Expectations - How to admit fault (if necessary) to rebuild trust.mp4
27 MB
~Get Your Files Here !/4 - The Negotiation & The Offer/3 - The 30-Day Prove It Plan.en_US.vtt
1.9 kB
~Get Your Files Here !/4 - The Negotiation & The Offer/3 - The 30-Day Prove It Plan.mp4
21 MB
~Get Your Files Here !/4 - The Negotiation & The Offer/4 - Customer-Focused Choice of Words.en_US.vtt
3.1 kB
~Get Your Files Here !/4 - The Negotiation & The Offer/4 - Customer-Focused Choice of Words.mp4
36 MB
~Get Your Files Here !/4 - The Negotiation & The Offer/5 - The Importance of a Growth Mindset in Combatting Negativity.en_US.vtt
3.2 kB
~Get Your Files Here !/4 - The Negotiation & The Offer/5 - The Importance of a Growth Mindset in Combatting Negativity.mp4
32 MB
~Get Your Files Here !/4 - The Negotiation & The Offer/6 - The 4 A's of Relationship Retention.en_US.vtt
4.2 kB
~Get Your Files Here !/4 - The Negotiation & The Offer/6 - The 4 A's of Relationship Retention.mp4
44 MB
~Get Your Files Here !/4 - The Negotiation & The Offer/7 - Keeping the Conversation Rapport-Focused.en_US.vtt
2.9 kB
~Get Your Files Here !/4 - The Negotiation & The Offer/7 - Keeping the Conversation Rapport-Focused.mp4
31 MB
~Get Your Files Here !/5 - Handling Specific Objections (Roleplay Scenarios)/1 - Scenario A It's just too expensive right now. (The Budget Objection).en_US.vtt
1.7 kB
~Get Your Files Here !/5 - Handling Specific Objections (Roleplay Scenarios)/1 - Scenario A It's just too expensive right now. (The Budget Objection).mp4
20 MB
~Get Your Files Here !/5 - Handling Specific Objections (Roleplay Scenarios)/2 - Scenario B We aren't seeing results. (The Performance Objection).en_US.vtt
1.8 kB
~Get Your Files Here !/5 - Handling Specific Objections (Roleplay Scenarios)/2 - Scenario B We aren't seeing results. (The Performance Objection).mp4
18 MB
~Get Your Files Here !/5 - Handling Specific Objections (Roleplay Scenarios)/3 - Scenario C My boss wants to switch vendors. (The Stakeholder Objection).en_US.vtt
1.7 kB
~Get Your Files Here !/5 - Handling Specific Objections (Roleplay Scenarios)/3 - Scenario C My boss wants to switch vendors. (The Stakeholder Objection).mp4
19 MB
~Get Your Files Here !/5 - Handling Specific Objections (Roleplay Scenarios)/4 - Roleplay Scenario D The Value Erosion Objection.en_US.vtt
3.9 kB
~Get Your Files Here !/5 - Handling Specific Objections (Roleplay Scenarios)/4 - Roleplay Scenario D The Value Erosion Objection.mp4
37 MB
~Get Your Files Here !/6 - Conclusion and Next Steps/1 - Course Conclusion and Next Steps.en_US.vtt
2.4 kB
~Get Your Files Here !/6 - Conclusion and Next Steps/1 - Course Conclusion and Next Steps.mp4
26 MB
~Get Your Files Here !/Bonus Resources.txt
70 B