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[ CourseLala.com ] Linkedin - IT Service Management - ISO - IEC 20000-1

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File Name
Size
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180 B
~Get Your Files Here !/01 - Introduction/01 - Learning ISOIEC 20000.mp4
7.8 MB
~Get Your Files Here !/01 - Introduction/01 - Learning ISOIEC 20000.srt
3.4 kB
~Get Your Files Here !/01 - Introduction/02 - What this course is about.mp4
8.7 MB
~Get Your Files Here !/01 - Introduction/02 - What this course is about.srt
4.3 kB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/01 - Demystifying standards.mp4
18 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/01 - Demystifying standards.srt
10 kB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/02 - What is ISOIEC 20000.mp4
8.8 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/02 - What is ISOIEC 20000.srt
4.9 kB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/03 - The ISOIEC 20000 family of documents.mp4
13 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/03 - The ISOIEC 20000 family of documents.srt
5.6 kB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/04 - Evolution of ISOIEC 20000.mp4
8.8 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/04 - Evolution of ISOIEC 20000.srt
5.8 kB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/05 - Breakdown of the ISOIEC 20000 standard.mp4
14 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/05 - Breakdown of the ISOIEC 20000 standard.srt
7.3 kB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/01 - The Service Management System (SMS) scope and structure.mp4
8.0 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/01 - The Service Management System (SMS) scope and structure.srt
4.5 kB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/02 - Context of the organization.mp4
13 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/02 - Context of the organization.srt
5.9 kB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/03 - Leadership.mp4
12 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/03 - Leadership.srt
6.6 kB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/04 - Planning.mp4
14 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/04 - Planning.srt
6.3 kB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/05 - Support of the SMS.mp4
24 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/05 - Support of the SMS.srt
11 kB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/06 - Operation of the SMS.mp4
4.9 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/06 - Operation of the SMS.srt
2.6 kB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/07 - Performance evaluation.mp4
14 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/07 - Performance evaluation.srt
6.4 kB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/08 - Improvement.mp4
8.7 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/08 - Improvement.srt
3.7 kB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/01 - Focus on operation of the SMS clause.mp4
9.1 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/01 - Focus on operation of the SMS clause.srt
5.7 kB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/02 - Use the service portfolio to create value.mp4
24 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/02 - Use the service portfolio to create value.srt
16 kB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/03 - Manage expectations with relationships and agreements.mp4
16 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/03 - Manage expectations with relationships and agreements.srt
12 kB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/04 - Balance supply and demand when delivering services.mp4
10 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/04 - Balance supply and demand when delivering services.srt
7.9 kB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/05 - Design, build, and transition services and components.mp4
17 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/05 - Design, build, and transition services and components.srt
13 kB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/06 - Manage issue resolution and service fulfillment.mp4
16 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/06 - Manage issue resolution and service fulfillment.srt
13 kB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/07 - Address assurance risks to availability and protection.mp4
14 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/07 - Address assurance risks to availability and protection.srt
10 kB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/01 - Application of the guidance.mp4
18 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/01 - Application of the guidance.srt
8.9 kB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/02 - Structure of the guidance.mp4
12 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/02 - Structure of the guidance.srt
7.2 kB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/03 - Real-world application case study.mp4
25 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/03 - Real-world application case study.srt
19 kB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/04 - Top tips and tricks.mp4
14 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/04 - Top tips and tricks.srt
8.3 kB
~Get Your Files Here !/06 - 5. ISO Certification/01 - What it means to be certified.mp4
16 MB
~Get Your Files Here !/06 - 5. ISO Certification/01 - What it means to be certified.srt
7.6 kB
~Get Your Files Here !/06 - 5. ISO Certification/02 - Certification path.mp4
9.3 MB
~Get Your Files Here !/06 - 5. ISO Certification/02 - Certification path.srt
8.3 kB
~Get Your Files Here !/07 - Conclusion/01 - Next steps.mp4
8.4 MB
~Get Your Files Here !/07 - Conclusion/01 - Next steps.srt
4.8 kB
~Get Your Files Here !/Bonus Resources.txt
386 B