Udemy - MB-910 Microsoft Dynamics 365 Fundamentals (CRM) (1.2023)

File Name

Size

1 - Introduction/1 - Introduction.mp4

34 MB

1 - Introduction/1 - Introduction.vtt

3.7 kB

1 - Introduction/2 - Welcome to Udemy.html

893 B

1 - Introduction/3 - How to get the best out of your Udemy course.mp4

20 MB

1 - Introduction/3 - How to get the best out of your Udemy course.vtt

3.9 kB

1 - Introduction/4 - Do you want autotranslated subtitles in more languages.html

2.2 kB

1 - Introduction/5 - MB-910ExamRequirements220919.pdf

87 kB

1 - Introduction/5 - MB-910ExamRequirements221227.pdf

87 kB

1 - Introduction/5 - MB-910Presentation220831.pdf

474 kB

1 - Introduction/5 - Resources.html

423 B

1 - Introduction/6 - Curriculum.mp4

41 MB

1 - Introduction/6 - Curriculum.vtt

10 kB

10 - Describe integration options/54 - 26 Describe Microsoft Teams integration capabilities.mp4

30 MB

10 - Describe integration options/54 - 26 Describe Microsoft Teams integration capabilities.vtt

8.1 kB

10 - Describe integration options/55 - 27 Describe email capabilities including App for Outlook.mp4

11 MB

10 - Describe integration options/55 - 27 Describe email capabilities including App for Outlook.vtt

4.9 kB

10 - Describe integration options/56 - 28 Describe how Microsoft Excel and Word can be used with Dynamics 365 apps.mp4

135 MB

10 - Describe integration options/56 - 28 Describe how Microsoft Excel and Word can be used with Dynamics 365 apps.vtt

14 kB

10 - Describe integration options/57 - 29 Describe options for analyzing data by using Power BI.mp4

30 MB

10 - Describe integration options/57 - 29 Describe options for analyzing data by using Power BI.vtt

8.7 kB

11 - Well done/1 - Practice Test.html

74 B

11 - Well done/58 - Whats next.mp4

23 MB

11 - Well done/58 - Whats next.vtt

6.4 kB

11 - Well done/59 - Congratulations.mp4

41 MB

11 - Well done/59 - Congratulations.vtt

2.1 kB

11 - Well done/60 - Bonus Lecture.mp4

95 MB

11 - Well done/60 - Bonus Lecture.vtt

13 kB

11 - Well done/60 - IDoDataBonusLecture230113.txt

534 B

2 - Identify common customer engagement features/10 - 25 Describe customers and activities.mp4

56 MB

2 - Identify common customer engagement features/10 - 25 Describe customers and activities.vtt

11 kB

2 - Identify common customer engagement features/11 - 23 Describe Microsoft Dataverse as the foundation for Dynamics 365 apps.mp4

54 MB

2 - Identify common customer engagement features/11 - 23 Describe Microsoft Dataverse as the foundation for Dynamics 365 apps.vtt

12 kB

2 - Identify common customer engagement features/7 - 24a Creating a trial Dynamics 365 Marketing environment.mp4

68 MB

2 - Identify common customer engagement features/7 - 24a Creating a trial Dynamics 365 Marketing environment.vtt

15 kB

2 - Identify common customer engagement features/8 - 24 Describe builtin reporting capabilities views.mp4

28 MB

2 - Identify common customer engagement features/8 - 24 Describe builtin reporting capabilities views.vtt

9.9 kB

2 - Identify common customer engagement features/9 - 24 Describe builtin reporting capabilities dashboards and charts.mp4

35 MB

2 - Identify common customer engagement features/9 - 24 Describe builtin reporting capabilities dashboards and charts.vtt

6.7 kB

3 - Describe Dynamics 365 Marketing capabilities/12 - 1 Introduction to Marketing and generating by using marketing form and pages.mp4

28 MB

3 - Describe Dynamics 365 Marketing capabilities/12 - 1 Introduction to Marketing and generating by using marketing form and pages.vtt

12 kB

3 - Describe Dynamics 365 Marketing capabilities/13 - 1 Scoring leads.mp4

31 MB

3 - Describe Dynamics 365 Marketing capabilities/13 - 1 Scoring leads.vtt

12 kB

3 - Describe Dynamics 365 Marketing capabilities/14 - 2 Describe how to target customers by using segments and subscription lists.mp4

59 MB

3 - Describe Dynamics 365 Marketing capabilities/14 - 2 Describe how to target customers by using segments and subscription lists.vtt

13 kB

3 - Describe Dynamics 365 Marketing capabilities/15 - 3 Creating the body of a marketing email.mp4

60 MB

3 - Describe Dynamics 365 Marketing capabilities/15 - 3 Creating the body of a marketing email.vtt

12 kB

3 - Describe Dynamics 365 Marketing capabilities/16 - 3 Other email marketing concepts and processes.mp4

40 MB

3 - Describe Dynamics 365 Marketing capabilities/16 - 3 Other email marketing concepts and processes.vtt

10 kB

3 - Describe Dynamics 365 Marketing capabilities/17 - 4 Automating marketing activities by using customer journeys.mp4

34 MB

3 - Describe Dynamics 365 Marketing capabilities/17 - 4 Automating marketing activities by using customer journeys.vtt

9.5 kB

3 - Describe Dynamics 365 Marketing capabilities/18 - 5 Event management features and capabilities including Microsoft Teams webinars.mp4

21 MB

3 - Describe Dynamics 365 Marketing capabilities/18 - 5 Event management features and capabilities including Microsoft Teams webinars.vtt

5.4 kB

3 - Describe Dynamics 365 Marketing capabilities/19 - NEW 5a Realtime marketing concepts.mp4

27 MB

3 - Describe Dynamics 365 Marketing capabilities/19 - NEW 5a Realtime marketing concepts.vtt

9.0 kB

3 - Describe Dynamics 365 Marketing capabilities/20 - NEW 5a Realtime marketing Custom triggers.mp4

14 MB

3 - Describe Dynamics 365 Marketing capabilities/20 - NEW 5a Realtime marketing Custom triggers.vtt

4.8 kB

3 - Describe Dynamics 365 Marketing capabilities/21 - 24 Dynamics 365 Marketing Dashboards.mp4

24 MB

3 - Describe Dynamics 365 Marketing capabilities/21 - 24 Dynamics 365 Marketing Dashboards.vtt

5.0 kB

4 - Describe marketingrelated apps/22 - 6 Capabilities of Dynamics 365 Customer Insights Audience Insights.mp4

24 MB

4 - Describe marketingrelated apps/22 - 6 Capabilities of Dynamics 365 Customer Insights Audience Insights.vtt

10 kB

4 - Describe marketingrelated apps/23 - 6 Capabilities of Dynamics 365 Customer Insights Engagement Insights.mp4

9.5 MB

4 - Describe marketingrelated apps/23 - 6 Capabilities of Dynamics 365 Customer Insights Engagement Insights.vtt

4.5 kB

4 - Describe marketingrelated apps/24 - 7 Asking questions in Dynamics 365 Customer Voice.mp4

38 MB

4 - Describe marketingrelated apps/24 - 7 Asking questions in Dynamics 365 Customer Voice.vtt

9.7 kB

4 - Describe marketingrelated apps/25 - 7 Other capabilities of Dynamics 365 Customer Voice.mp4

25 MB

4 - Describe marketingrelated apps/25 - 7 Other capabilities of Dynamics 365 Customer Voice.vtt

14 kB

5 - Describe the Dynamics 365 Sales lifecycle/26 - 24a Introduction to Dynamics 365 Sales.mp4

9.1 MB

5 - Describe the Dynamics 365 Sales lifecycle/26 - 24a Introduction to Dynamics 365 Sales.vtt

3.4 kB

5 - Describe the Dynamics 365 Sales lifecycle/27 - 8 Describe leads and the process for qualifying leads.mp4

62 MB

5 - Describe the Dynamics 365 Sales lifecycle/27 - 8 Describe leads and the process for qualifying leads.vtt

12 kB

5 - Describe the Dynamics 365 Sales lifecycle/28 - 9 Describe the opportunity management process.mp4

38 MB

5 - Describe the Dynamics 365 Sales lifecycle/28 - 9 Describe the opportunity management process.vtt

12 kB

5 - Describe the Dynamics 365 Sales lifecycle/29 - 10 10a Describe the quote lifecycle and order and invoice management.mp4

66 MB

5 - Describe the Dynamics 365 Sales lifecycle/29 - 10 10a Describe the quote lifecycle and order and invoice management.vtt

12 kB

6 - Describe forecasting and salesrelated apps/30 - 11 Describe sales pipeline forecasting concepts.mp4

25 MB

6 - Describe forecasting and salesrelated apps/30 - 11 Describe sales pipeline forecasting concepts.vtt

7.3 kB

6 - Describe forecasting and salesrelated apps/31 - 12 Describe capabilities of Dynamics 365 Sales Insights.mp4

52 MB

6 - Describe forecasting and salesrelated apps/31 - 12 Describe capabilities of Dynamics 365 Sales Insights.vtt

16 kB

6 - Describe forecasting and salesrelated apps/32 - 13 Describe capabilities of LinkedIn Sales Navigator.mp4

14 MB

6 - Describe forecasting and salesrelated apps/32 - 13 Describe capabilities of LinkedIn Sales Navigator.vtt

5.5 kB

6 - Describe forecasting and salesrelated apps/33 - 24 Dynamics 365 Sales Dashboards.mp4

17 MB

6 - Describe forecasting and salesrelated apps/33 - 24 Dynamics 365 Sales Dashboards.vtt

6.7 kB

7 - Describe Dynamics 365 Customer Service components/34 - 24a Introduction to Dynamics 365 Customer Service.mp4

8.8 MB

7 - Describe Dynamics 365 Customer Service components/34 - 24a Introduction to Dynamics 365 Customer Service.vtt

3.5 kB

7 - Describe Dynamics 365 Customer Service components/35 - Service Management.html

771 B

7 - Describe Dynamics 365 Customer Service components/36 - 15 Describe the case lifecycle creating a case.mp4

46 MB

7 - Describe Dynamics 365 Customer Service components/36 - 15 Describe the case lifecycle creating a case.vtt

12 kB

7 - Describe Dynamics 365 Customer Service components/37 - 15 Case lifecycle Service Level Agreements SLAs.mp4

13 MB

7 - Describe Dynamics 365 Customer Service components/37 - 15 Case lifecycle Service Level Agreements SLAs.vtt

6.1 kB

7 - Describe Dynamics 365 Customer Service components/38 - 15 Case lifecycle entitlements.mp4

34 MB

7 - Describe Dynamics 365 Customer Service components/38 - 15 Case lifecycle entitlements.vtt

9.5 kB

7 - Describe Dynamics 365 Customer Service components/39 - 16 Describe how to use queues to manage work.mp4

37 MB

7 - Describe Dynamics 365 Customer Service components/39 - 16 Describe how to use queues to manage work.vtt

6.8 kB

7 - Describe Dynamics 365 Customer Service components/40 - NEW 16a Omnichannel for Customer Service.mp4

11 MB

7 - Describe Dynamics 365 Customer Service components/40 - NEW 16a Omnichannel for Customer Service.vtt

3.2 kB

7 - Describe Dynamics 365 Customer Service components/41 - NEW 16b Historical analytics.mp4

32 MB

7 - Describe Dynamics 365 Customer Service components/41 - NEW 16b Historical analytics.vtt

8.3 kB

7 - Describe Dynamics 365 Customer Service components/42 - 14 Describe Knowledge Management.mp4

100 MB

7 - Describe Dynamics 365 Customer Service components/42 - 14 Describe Knowledge Management.vtt

14 kB

7 - Describe Dynamics 365 Customer Service components/43 - 24 Dynamics 365 Customer Service Dashboards.mp4

15 MB

7 - Describe Dynamics 365 Customer Service components/43 - 24 Dynamics 365 Customer Service Dashboards.vtt

5.2 kB

8 - Describe Field Service capabilities/44 - 24a Introduction to Dynamics 365 Field Service.mp4

6.7 MB

8 - Describe Field Service capabilities/44 - 24a Introduction to Dynamics 365 Field Service.vtt

3.0 kB

8 - Describe Field Service capabilities/45 - 17 Describe the work order lifecycle.mp4

44 MB

8 - Describe Field Service capabilities/45 - 17 Describe the work order lifecycle.vtt

15 kB

8 - Describe Field Service capabilities/46 - 18 Describe capabilities of the Inspections feature.mp4

68 MB

8 - Describe Field Service capabilities/46 - 18 Describe capabilities of the Inspections feature.vtt

13 kB

8 - Describe Field Service capabilities/47 - 19 22 Describe customer asset management and preventive maintenance processes.mp4

22 MB

8 - Describe Field Service capabilities/47 - 19 22 Describe customer asset management and preventive maintenance processes.vtt

8.2 kB

9 - Describe scheduling capabilities/48 - 22 Enable proactive customer asset maintenance by using Connected Field Service.mp4

20 MB

9 - Describe scheduling capabilities/48 - 22 Enable proactive customer asset maintenance by using Connected Field Service.vtt

5.9 kB

9 - Describe scheduling capabilities/49 - 20 Describe resource and scheduling processes.mp4

23 MB

9 - Describe scheduling capabilities/49 - 20 Describe resource and scheduling processes.vtt

11 kB

9 - Describe scheduling capabilities/50 - 20 21 Describe scheduling options Schedule Board.mp4

20 MB

9 - Describe scheduling capabilities/50 - 20 21 Describe scheduling options Schedule Board.vtt

6.7 kB

9 - Describe scheduling capabilities/51 - 21 Describe scheduling options Schedule Assistant.mp4

19 MB

9 - Describe scheduling capabilities/51 - 21 Describe scheduling options Schedule Assistant.vtt

6.3 kB

9 - Describe scheduling capabilities/52 - 21 Describe scheduling options Resource Schedule Optimization RSO.mp4

8.2 MB

9 - Describe scheduling capabilities/52 - 21 Describe scheduling options Resource Schedule Optimization RSO.vtt

3.3 kB

9 - Describe scheduling capabilities/53 - 21 24 Dynamics 365 Field Service Dashboards and Predictive Work Duration.mp4

7.9 MB

9 - Describe scheduling capabilities/53 - 21 24 Dynamics 365 Field Service Dashboards and Predictive Work Duration.vtt

4.0 kB