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Основы управления ИТ услугами по ITIL 4.0
- Date: 2025-06-28
- Size: 1.1 GB
- Files: 25
File Name
Size
3_2.mp4
194 MB
1_2.mp4
172 MB
2_1.mp4
188 MB
2_2.mp4
184 MB
3_1.mp4
191 MB
1_1.mp4
146 MB
ITIL4/ITIL 4 Sample Exam.pdf
3.0 MB
ITIL4/ITIL v4 Foundation_2019_v1_1.pptx
17 MB
ITIL4/ITIL4_Семинар.pptx
661 kB
ITIL4/Official Presentation.pdf
12 MB
ITIL4/Examples_Samples/ITEffectiveness.doc
62 kB
ITIL4/Examples_Samples/Risk Management Лаб.xls
152 kB
ITIL4/Examples_Samples/Service_Catalogue_Structure.xlsx
13 kB
ITIL4/Examples_Samples/SLA интернет банк.docx
22 kB
ITIL4/Examples_Samples/sla_itsm.pdf
69 kB
ITIL4/Examples_Samples/srs_title.docx
34 kB
ITIL4/Examples_Samples/SVS_webinar_Пример.docx
90 kB
ITIL4/Examples_Samples/WorkFlow_Заявка.doc
244 kB
ITIL4/Examples_Samples/Пример SLA и SC CROC..docx
164 kB
ITIL4/Examples_Samples/Сервисный каталог.xlsx
12 kB
ITIL4/Examples_Samples/Сервисный каталог_reklama_2.xlsx
14 kB
ITIL4/Examples_Samples/Соглашение SLA_типовое_02.doc
85 kB
ITIL4/Examples_Samples/Workflow/CHG workflow v.0.1.pdf
159 kB
ITIL4/Examples_Samples/Workflow/INC workflow v.0.1.pdf
202 kB
ITIL4/Examples_Samples/Workflow/PRB workflow v.0.1.pdf
118 kB