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[ WebToolTip.com ] Udemy - Customer-Centric Thinking for Customer Success
- Date: 2026-10-27
- Size: 912 MB
- Files: 18
File Name
Size
Get Bonus Downloads Here.url
180 B
~Get Your Files Here !/1 - Introduction to Customer-Centric Thinking/1. Section 1 Quiz.html
26 kB
~Get Your Files Here !/1 - Introduction to Customer-Centric Thinking/1. Welcome to the Course.mp4
63 MB
~Get Your Files Here !/1 - Introduction to Customer-Centric Thinking/2. Lesson 1.2.mp4
57 MB
~Get Your Files Here !/2 - Understanding Customer Goals/2. Section 2 Quiz — Understanding Customer Goals.html
31 kB
~Get Your Files Here !/2 - Understanding Customer Goals/3. Lesson 2.1 — Customers Don't Buy Software.mp4
67 MB
~Get Your Files Here !/2 - Understanding Customer Goals/4. Lesson 2.2 — Business Goals vs Personal Goals.mp4
87 MB
~Get Your Files Here !/3 - Building Customer Empathy/5. Lesson 3.1 — Seeing Through the Customer's Eyes.mp4
69 MB
~Get Your Files Here !/3 - Building Customer Empathy/6. Lesson 3.2 — Customer Emotions Throughout the Journey.mp4
83 MB
~Get Your Files Here !/4 - Thinking Beyond the Product/7. Lesson 4.1 — What Success Really Looks Like.mp4
75 MB
~Get Your Files Here !/4 - Thinking Beyond the Product/8. Lesson 4.2 — Understanding Customer Priorities.mp4
87 MB
~Get Your Files Here !/5 - Customer-Centered Communication/10. Lesson 5.2 — Asking Questions That Matter.mp4
73 MB
~Get Your Files Here !/5 - Customer-Centered Communication/9. Lesson 5.1 — Speak the Customer's Language.mp4
76 MB
~Get Your Files Here !/6 - Becoming a Trusted Advisor/11. Lesson 6.1 — Anticipating Customer Needs.mp4
72 MB
~Get Your Files Here !/6 - Becoming a Trusted Advisor/12. Lesson 6.2 — Customer-Centric Decision Making.mp4
103 MB
~Get Your Files Here !/7 - Final Project/13. Create a Customer Perspective Playbook for a fictional customer.html
5.9 kB
~Get Your Files Here !/7 - Final Project/13. Customer_Perspective_Playbook_Final_Project.docx
43 kB
~Get Your Files Here !/Bonus Resources.txt
70 B