[ DevCourseWeb.com ] Udemy - Certification in Customer Relationship Management (CRM)

File Name

Size

Get Bonus Downloads Here.url

182 B

~Get Your Files Here !/1. Introduction to CRM/1. Introduction to CRM.mp4

36 MB

~Get Your Files Here !/1. Introduction to CRM/2. Scope of CRM.mp4

31 MB

~Get Your Files Here !/1. Introduction to CRM/3. Evaluation of CRM.mp4

18 MB

~Get Your Files Here !/1. Introduction to CRM/4. TPA.mp4

50 MB

~Get Your Files Here !/1. Introduction to CRM/5. Customer value.mp4

22 MB

~Get Your Files Here !/10. Case Study and Process/1. Case Study on CRM Implementation.html

5.0 kB

~Get Your Files Here !/10. Case Study and Process/2. Case Study on CRM usage benefits.html

4.7 kB

~Get Your Files Here !/10. Case Study and Process/3. Different CRM software and details.html

4.2 kB

~Get Your Files Here !/10. Case Study and Process/4. Step by step detailed process to Implement CRM.html

5.1 kB

~Get Your Files Here !/10. Case Study and Process/5. Templates and Formats used in CRM.html

4.5 kB

~Get Your Files Here !/2. CRM Types and Components/1. CRM components.mp4

76 MB

~Get Your Files Here !/2. CRM Types and Components/2. Analytical, Collaborative CRM.mp4

44 MB

~Get Your Files Here !/2. CRM Types and Components/3. CRM technology components.mp4

43 MB

~Get Your Files Here !/2. CRM Types and Components/4. Customer value.mp4

63 MB

~Get Your Files Here !/2. CRM Types and Components/5. CSV.mp4

83 MB

~Get Your Files Here !/3. Customer and Consumer/1. Customer Profitability.mp4

74 MB

~Get Your Files Here !/3. Customer and Consumer/2. Consumer complaints.mp4

61 MB

~Get Your Files Here !/3. Customer and Consumer/3. Customer retention,acquisition,expectation.mp4

246 MB

~Get Your Files Here !/3. Customer and Consumer/4. Customer retention,acquisition,expectation 2.mp4

9.7 MB

~Get Your Files Here !/3. Customer and Consumer/5. Negative and Positive retention.mp4

113 MB

~Get Your Files Here !/4. Different Processes and Methods/1. Closed loop marketing.mp4

48 MB

~Get Your Files Here !/4. Different Processes and Methods/10. The art of supervising.mp4

39 MB

~Get Your Files Here !/4. Different Processes and Methods/2. 360 marketing.mp4

70 MB

~Get Your Files Here !/4. Different Processes and Methods/3. Hierarchical methods.mp4

39 MB

~Get Your Files Here !/4. Different Processes and Methods/4. Decision trees.mp4

32 MB

~Get Your Files Here !/4. Different Processes and Methods/5. Decision trees contd 2.mp4

37 MB

~Get Your Files Here !/4. Different Processes and Methods/6. Cross selling and up selling.mp4

108 MB

~Get Your Files Here !/4. Different Processes and Methods/7. Customer relationship technology.mp4

86 MB

~Get Your Files Here !/4. Different Processes and Methods/8. Front office management.mp4

73 MB

~Get Your Files Here !/4. Different Processes and Methods/9. Job analysis and job description.mp4

74 MB

~Get Your Files Here !/5. ECRM and ERP/1. ECRM.mp4

85 MB

~Get Your Files Here !/5. ECRM and ERP/2. Challenges of Ecrm.mp4

79 MB

~Get Your Files Here !/5. ECRM and ERP/3. Key CRM features.mp4

39 MB

~Get Your Files Here !/5. ECRM and ERP/4. ERP and CRM.mp4

27 MB

~Get Your Files Here !/5. ECRM and ERP/5. SCM and CRM.mp4

55 MB

~Get Your Files Here !/5. ECRM and ERP/6. Barriers to internet adoption.mp4

26 MB

~Get Your Files Here !/6. Customer Profiling/1. Managing customer relationship.mp4

50 MB

~Get Your Files Here !/6. Customer Profiling/2. Email marketing data.mp4

53 MB

~Get Your Files Here !/6. Customer Profiling/3. Social media.mp4

57 MB

~Get Your Files Here !/6. Customer Profiling/4. Customer experience management.mp4

41 MB

~Get Your Files Here !/6. Customer Profiling/5. Customer experience.mp4

36 MB

~Get Your Files Here !/6. Customer Profiling/6. Customer profile.mp4

60 MB

~Get Your Files Here !/6. Customer Profiling/7. STP.mp4

28 MB

~Get Your Files Here !/6. Customer Profiling/8. Repositioning.mp4

31 MB

~Get Your Files Here !/6. Customer Profiling/9. Delivering customer offer.mp4

67 MB

~Get Your Files Here !/7. Strategy and Framework/1. CRM strategy.mp4

67 MB

~Get Your Files Here !/7. Strategy and Framework/2. Customer system life cycle.mp4

36 MB

~Get Your Files Here !/7. Strategy and Framework/3. Building blocks of CRM.mp4

46 MB

~Get Your Files Here !/7. Strategy and Framework/4. CRM measurement.mp4

62 MB

~Get Your Files Here !/7. Strategy and Framework/5. Balanced score.mp4

44 MB

~Get Your Files Here !/7. Strategy and Framework/6. Customer privacy.mp4

18 MB

~Get Your Files Here !/7. Strategy and Framework/7. Privacy.mp4

42 MB

~Get Your Files Here !/7. Strategy and Framework/8. Need for legislation.mp4

36 MB

~Get Your Files Here !/8. Data Management/1. Data protection and verification.mp4

30 MB

~Get Your Files Here !/8. Data Management/2. Data protection and verification contd.mp4

34 MB

~Get Your Files Here !/8. Data Management/3. Data collection.mp4

62 MB

~Get Your Files Here !/8. Data Management/4. Data Processing.mp4

31 MB

~Get Your Files Here !/8. Data Management/5. Data storage.mp4

32 MB

~Get Your Files Here !/8. Data Management/6. Privacy a global approach.mp4

53 MB

~Get Your Files Here !/8. Data Management/7. Markets in privacy.mp4

54 MB

~Get Your Files Here !/8. Data Management/8. Data banks.mp4

14 MB

~Get Your Files Here !/8. Data Management/9. Personal information.mp4

68 MB

~Get Your Files Here !/9. Automation/1. Critical success factors.mp4

23 MB

~Get Your Files Here !/9. Automation/2. Sales automation.mp4

24 MB

~Get Your Files Here !/9. Automation/3. Benefits of Sales force automation.mp4

18 MB

~Get Your Files Here !/Bonus Resources.txt

386 B