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[FreeCoursesOnline.Me] [Pluralsight] Using Predictive Analytics to Improve the Customer Journey [FCO]

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01 - Course Overview/01 - Course Overview.en.srt
4.1 kB
01 - Course Overview/01 - Course Overview.mp4
17 MB
02 - Generating Predictive Analytics/02 - Overview and Introduction.en.srt
7.1 kB
02 - Generating Predictive Analytics/02 - Overview and Introduction.mp4
42 MB
02 - Generating Predictive Analytics/03 - Real-world Examples of What Predictive Analytics are Good For.en.srt
11 kB
02 - Generating Predictive Analytics/03 - Real-world Examples of What Predictive Analytics are Good For.mp4
17 MB
02 - Generating Predictive Analytics/04 - Breaking It Down - Phases and Steps to Generate Predictive Analytics.en.srt
8.1 kB
02 - Generating Predictive Analytics/04 - Breaking It Down - Phases and Steps to Generate Predictive Analytics.mp4
17 MB
02 - Generating Predictive Analytics/05 - Data Acquisition Phase, Step 1 - identifying a Legitimate Problem.en.srt
9.5 kB
02 - Generating Predictive Analytics/05 - Data Acquisition Phase, Step 1 - identifying a Legitimate Problem.mp4
21 MB
03 - Identifying Relevant Data Sources/06 - Data Acquisition Phase, Step 2 - Identifying Relevant Data.en.srt
4.8 kB
03 - Identifying Relevant Data Sources/06 - Data Acquisition Phase, Step 2 - Identifying Relevant Data.mp4
18 MB
03 - Identifying Relevant Data Sources/07 - Data Acquisition Phase, Step 2, Part 2 - Asking the Right Questions.en.srt
6.5 kB
03 - Identifying Relevant Data Sources/07 - Data Acquisition Phase, Step 2, Part 2 - Asking the Right Questions.mp4
6.8 MB
03 - Identifying Relevant Data Sources/08 - Data Acquisition Phase, Step 3 - Looking for Answers in All the Right Data Sources.en.srt
11 kB
03 - Identifying Relevant Data Sources/08 - Data Acquisition Phase, Step 3 - Looking for Answers in All the Right Data Sources.mp4
18 MB
03 - Identifying Relevant Data Sources/09 - Data Acquisition Phase, Step 3, Part 2 - Extracting the Valuable Data.en.srt
3.0 kB
03 - Identifying Relevant Data Sources/09 - Data Acquisition Phase, Step 3, Part 2 - Extracting the Valuable Data.mp4
15 MB
03 - Identifying Relevant Data Sources/10 - Module Wrap-up and Reality Check.en.srt
10 kB
03 - Identifying Relevant Data Sources/10 - Module Wrap-up and Reality Check.mp4
24 MB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/11 - Explaining the User Journey.en.srt
7.3 kB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/11 - Explaining the User Journey.mp4
12 MB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/12 - Learning Why We Need to Map User Journeys.en.srt
10 kB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/12 - Learning Why We Need to Map User Journeys.mp4
35 MB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/13 - The 5 Steps to Building a Customer Journey Map.en.srt
7.5 kB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/13 - The 5 Steps to Building a Customer Journey Map.mp4
14 MB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/14 - Picking a Process to Map.en.srt
6.2 kB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/14 - Picking a Process to Map.mp4
12 MB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/15 - Building a User Persona - What Are the Blanks to Be Filled In.en.srt
12 kB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/15 - Building a User Persona - What Are the Blanks to Be Filled In.mp4
23 MB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/16 - Building a User Persona - Filling in the Blanks.en.srt
10 kB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/16 - Building a User Persona - Filling in the Blanks.mp4
18 MB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/17 - Identifying Alternate User Personas.en.srt
6.8 kB
04 - Mapping the Customer Journey - Why It Matters and How to Do It/17 - Identifying Alternate User Personas.mp4
12 MB
05 - Using Data to Map the Touchpoints/18 - Identifying Touchpoints and Mapping Them Using Data.en.srt
12 kB
05 - Using Data to Map the Touchpoints/18 - Identifying Touchpoints and Mapping Them Using Data.mp4
18 MB
05 - Using Data to Map the Touchpoints/19 - Discovering the Touchpoints for Your Product or Service.en.srt
14 kB
05 - Using Data to Map the Touchpoints/19 - Discovering the Touchpoints for Your Product or Service.mp4
28 MB
05 - Using Data to Map the Touchpoints/20 - Building a Customer Journey Map - Filling in the Blanks.en.srt
16 kB
05 - Using Data to Map the Touchpoints/20 - Building a Customer Journey Map - Filling in the Blanks.mp4
42 MB
05 - Using Data to Map the Touchpoints/21 - Mapping an Alternate Journey and Performing a Reality Check.en.srt
15 kB
05 - Using Data to Map the Touchpoints/21 - Mapping an Alternate Journey and Performing a Reality Check.mp4
32 MB
06 - Combining Predictive Data and Journey Maps/22 - Combining Predictive Analytics and Journey Mapping.en.srt
10 kB
06 - Combining Predictive Data and Journey Maps/22 - Combining Predictive Analytics and Journey Mapping.mp4
39 MB
06 - Combining Predictive Data and Journey Maps/23 - Spotting and Exploiting the Value Hiding in the Numbers.en.srt
8.9 kB
06 - Combining Predictive Data and Journey Maps/23 - Spotting and Exploiting the Value Hiding in the Numbers.mp4
25 MB
06 - Combining Predictive Data and Journey Maps/24 - Predicting How to Improve Charo's Journey.en.srt
8.5 kB
06 - Combining Predictive Data and Journey Maps/24 - Predicting How to Improve Charo's Journey.mp4
39 MB
06 - Combining Predictive Data and Journey Maps/25 - Closing Out Charo's Journey.en.srt
6.3 kB
06 - Combining Predictive Data and Journey Maps/25 - Closing Out Charo's Journey.mp4
16 MB
06 - Combining Predictive Data and Journey Maps/26 - Using Data to Improve a Gift-Buying User's Journey.en.srt
11 kB
06 - Combining Predictive Data and Journey Maps/26 - Using Data to Improve a Gift-Buying User's Journey.mp4
20 MB
06 - Combining Predictive Data and Journey Maps/27 - Unlocking the Hidden Value of Your Most Valuable Customers.en.srt
9.2 kB
06 - Combining Predictive Data and Journey Maps/27 - Unlocking the Hidden Value of Your Most Valuable Customers.mp4
21 MB
06 - Combining Predictive Data and Journey Maps/28 - Incentivizing Your Best Customers to Come Back - and Bring Their Colleagues.en.srt
9.8 kB
06 - Combining Predictive Data and Journey Maps/28 - Incentivizing Your Best Customers to Come Back - and Bring Their Colleagues.mp4
63 MB
06 - Combining Predictive Data and Journey Maps/29 - Predicting What You Should Do Next.en.srt
3.6 kB
06 - Combining Predictive Data and Journey Maps/29 - Predicting What You Should Do Next.mp4
32 MB
Exercise Files.zip
298 MB