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ITIL

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File Name
Size
01-05 Etom And Itil - Huang.pdf
142 kB
019_pp7.ppt
1.2 MB
07-0240 Telecom Solutions folder revD.pdf
163 kB
2_PWC - IT Risk Management with Cobit.pdf
563 kB
4aa0-0183enw.pdf
76 kB
_gost_r_iso_9000-2001.doc
712 kB
_gost_r_iso_9001-2001.doc
455 kB
APG-UnderstandProcessApproach.doc
102 kB
buiness process +quality management.pdf
21 kB
Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar
3.1 MB
Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar
3.6 MB
Charles_T._Betz__-_Data_Architecture_for_ITSM.rar
836 kB
Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar
1.4 MB
Cobit Control Assessment Questionnaire Template.doc
148 kB
COBIT Documentation.rar
4.9 MB
CobiT vs ITIL.pdf
42 kB
Datasheet_eTOM_05.pdf
164 kB
default.rar
139 kB
Easytec Solutions - ITIL.Toolkit Service Level Agreement (SLA).rar
122 kB
Elsevier-_Managing_the_Risks_of_IT_Outsourcing_-_I.Tho_.rar
930 kB
Enhanced Telecom Operations Map (eTOM).pdf
476 kB
EX0-100_troytec_ITIL_Foundation_Certificate_in_IT_Service_Management__EXIN__v1.0_158q.rar
209 kB
extras.rar
65 MB
g510-3680-00-a-strategic-approach-to-telecom-cost-optimization.pdf
773 kB
Gartner_-_A_Guide_to_Successful_SLA_Development_and_Management.rar
172 kB
HP - IT Service Management Reference Model.rar
25 MB
HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar
24 MB
Introduction-to-ISO-9000.pdf
210 kB
ISO 9001-2000 Quality Management System Design.rar
980 kB
IT Assurance Guide - CobiT 4.1 (2007).pdf
1.3 MB
IT Problem Management - Prentice Hall.rar
1.6 MB
IT_Service_Management.A_Companion_to_ITIL.rar
635 kB
ITIL - основа концепции управления ИТ-сервисами.rar
156 kB
ITIL 3.rar
363 kB
ITIL Application Management.rar
2.8 MB
ITIL Essentials for IT Service Management (HP education Services).pdf
29 MB
Itil Hp Student Guide.pdf
25 MB
ITIL ICT Infrastructure Management.rar
3.5 MB
ITIL Planning to Implement Service Management.rar
3.0 MB
ITIL Service Delivery.rar
3.8 MB
ITIL Service Management Foundation (Sun Services Education).pdf
28 MB
ITIL Поддержка услуг.rar
20 MB
ITIL на практике.rar
120 kB
ITIL_Based_ITSM_The_Application_Developers_View.rar
317 kB
itil_cobit_balancedscorecard.pdf
1.3 MB
ITIL_Glossary.rar
86 kB
ITIL_method.rar
395 kB
ITIL_ServiceSupport_2.1.rar
6.7 MB
ITIL_v3_[torrents.ru].rar
11 MB
Itilium.rar
26 MB
ITILupdate.rar
36 kB
ITSM Введение ИТ Сервис-менеджмент.rar
23 MB
itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar
2.3 MB
ITSMF - IT Service Management - 2003.rar
5.9 MB
John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar
5.9 MB
John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar
6.2 MB
Kluwer - Project Management for Telecommunication Managers.pdf
11 MB
McGraw.Hill.IT.Auditing.Dec.2006.rar
3.1 MB
Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar
16 MB
me-itil-sdp-helpdesk-smb.rar
148 kB
Microsoft_SMF_Guide.rar
9.9 MB
MOF.rar
10 MB
NSD.itsm.Kazan.rar
3.6 MB
O_Reilly_-_Essential_Microsoft_Operations_Manager.rar
5.6 MB
OGC_Books_lightweight.rar
20 MB
OGC_Prince2_3E_2002.rar
2.1 MB
OSSBIZ4%20Martin%20Huddleston%20and%20Nigel%20Phillips%20ver2.ppt
1.3 MB
Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.rar
1.1 MB
Price - COBIT - ITIL - ISO 17799.pdf
1.7 MB
Price - COBIT - ITIL - ISO 17799.ppt
2.8 MB
process mapping.mht
241 kB
Process_Modeling_and_Simulation_with_ITIL_Framework.rar
3.4 MB
PWC_-_CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.rar
510 kB
Rapid ISO 9001 Implementation by Oxebridge Quality Resources.mht
209 kB
ReallyUsefulEbooks_0132425939_IBM.Press.Implementing.ITIL.Configuration.Management.Jan.2008.eBook-BBL.pdf
1.5 MB
Representative process flows.pdf
2.8 MB
Reversing Secrets of Reverse Engineering (Apr 2005).rar
3.9 MB
Service_Level_Management_SLA.rar
664 kB
Study Paper of China 27 June 2006_NEW.pdf
126 kB
survey10thcycle.pdf
1.0 MB
Syngress - Itpliance Using Cobit And Open Source Tools - Sarbanes Oxley.pdf
7.0 MB
Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar
1.6 MB
T-REC-E.802-200702-I!!PDF-E.pdf
294 kB
T-REC-G.1000-200111-I!!PDF-E.pdf
101 kB
T-REC-M.3050-200405-I!Sup3!PDF-E.pdf
932 kB
T-REC-M.3050-200405-S!Sup1!PDF-E.cdr
42 kB
T-REC-M.3050-200405-S!Sup1!PDF-E.pdf
1.3 MB
T-REC-M.3050-200405-S!Sup2!PDF-E.pdf
354 kB
T-REC-M.3050-200702-I!Sup2!PDF-E.pdf
288 kB
T-REC-M.3050-200702-I!Sup2!PDF-R.pdf
560 kB
T-REC-M.3050-200702-I!Sup4!PDF-E.pdf
1.4 MB
T-REC-M.3050.0-200407-S!!PDF-E.pdf
214 kB
T-REC-M.3050.1-200703-I!!PDF-E.pdf
940 kB
T-REC-M.3050.2-200703-I!!PDF-E.pdf
2.2 MB
telecom_management.pdf
185 kB
Telemanagement Forum NGOSS and eTOM.ppt
1.1 MB
The Itil Foundation Exam Study Guide 3rd Edition.doc
11 MB
The Official Introduction to the ITIL Service Lifecycle.PDF
6.1 MB
TMFC1859%20eTOM%20Overview.pdf
478 kB
us_bnet_telecompredictions_Jan08.pdf
734 kB
XWAVE - ITIL Overview.rar
236 kB
~uTorrentPartFile_1E22B3C7.dat
592 kB
Государственный стандарт РФ ГОСТ Р ИСО 9000-2001 'Системы менеджмента к.rar
83 kB